Privacy Policy

This Privacy Policy describes how quinoravion collects, uses, stores, and protects your personal information when you use our website and property consulting services. We are committed to protecting your privacy and complying with Australian privacy laws.

Information We Collect

We collect information that you provide directly to us and information automatically collected when you use our website.

• Personal identification information including your name, email address, phone number, and postal address when you submit inquiry forms or request consultations.
• Property interests and consultation details including information about properties you're considering, areas you're interested in, and questions you have about real estate markets.
• Communication records including correspondence with our team, consultation notes, and records of services provided to you for quality assurance and service delivery purposes.
• Technical information automatically collected when you visit our website including IP address, browser type, device information, pages visited, and how you interact with our site.

How We Use Information

We use the information we collect for the following purposes related to our property consulting services.

• To provide property market analysis and consulting services including conducting research, preparing assessments, and delivering consultations tailored to your specific property interests and questions.
• To communicate with you about your inquiries, schedule consultations, provide follow-up support, and send information relevant to the services you've requested from our practice.
• To improve our website and services by analyzing how visitors use our site, identifying areas for enhancement, and developing better resources for clients seeking property market information.
• To comply with legal obligations, protect our rights, prevent fraud or misuse of our services, and respond to legal processes or governmental requests as required by Australian law.

Legal Basis for Processing

Under Australian privacy law, we process your personal information based on the following legal grounds.

We process your information with your consent when you provide it voluntarily through inquiry forms and consultation requests. We also process information where necessary to deliver the consulting services you've requested, to comply with our legal obligations, and for our legitimate business interests in operating and improving our property consulting practice.

Information Sharing

We do not sell your personal information. We may share information only in the following limited circumstances.

• With service providers who assist in operating our website, conducting business operations, or delivering services to you, provided they agree to keep information confidential and use it only for purposes we specify.
• With professional advisors including legal counsel and accountants when necessary for business operations or legal compliance purposes under appropriate confidentiality obligations.
• When required by law including responding to subpoenas, court orders, legal processes, or governmental requests, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include secure data storage, encrypted communications where appropriate, access controls limiting who can view your information, and regular review of our security practices. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights

Under Australian privacy law, you have certain rights regarding your personal information that we hold.

• You may request access to the personal information we hold about you and receive a copy of that information in a commonly used format.
• You may request correction of any personal information we hold about you that is inaccurate, incomplete, or out of date.
• You may request deletion of your personal information in certain circumstances, though we may need to retain some information for legal or legitimate business purposes.
• You may lodge a complaint with us about how we handle your personal information, and if unsatisfied with our response, you may contact the Office of the Australian Information Commissioner.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand how visitors use our website. You can control cookie settings through your browser preferences. For detailed information about our cookie practices, please review our Cookie Policy.

Cookie Policy Cookie Policy

Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information below.

Policy Changes

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will post the updated policy on this page with a revised last updated date. Continued use of our website and services after changes become effective constitutes acceptance of the revised policy.